Terms and Conditions for the Mattress Replacement Offer

• This offer applies to invoices issued from August 25, 2026, until October 25, 2026.
• The offer provides customers with a discount starting from 50% of the approved original price of the mattress before the discount, inclusive of VAT.
• The offer applies to all available Inhouse mattresses, except:
  • Naseem Reefy Mattress.
  • Montana Mattress.
  • Prime Mattress.
  • Children's Mattresses.
• Owning or handing over an old mattress is not required to benefit from this offer.
• The mattress intended for replacement is not required to be of a specific size or model, nor is it necessary for its size or model to match the new mattress selected by the customer.
• The offer is available exclusively for purchases made through Inhouse showrooms or the official website.
• The offer is available only when the delivery address is within the approved delivery coverage of Inhouse vehicles in the following cities: Riyadh, Jeddah, Dammam, Al Khobar, Madinah, and Hafar Al Batin.
• The offer may be used with payment methods approved by Inhouse, including Buy Now, Pay Later payment options, unless otherwise stated.
• The discount does not include delivery fees, additional services, or financing and deferred payment company fees, where applicable.
• This offer cannot be combined with any discount coupons or other offers unless explicitly announced otherwise.
• In the event of order cancellation or mattress return, the customer will be refunded the net amount actually paid in accordance with Inhouse's approved exchange and return policy.
• The discount value cannot be converted into cash or store credit.
• Products purchased under this offer are subject to Inhouse's approved exchange and return policy, without prejudice to the customer's statutory consumer rights.

Price Drop Guarantee Terms and Conditions

• The Price Drop Guarantee applies to invoices issued from August 25, 2026, until October 25, 2026.
• The guarantee remains valid for 365 days from the date of the purchase invoice for each eligible product.
• The guarantee is available exclusively for purchases made through Inhouse showrooms or the official website.
• The guarantee applies to the following products:
  • Al Diriyah Chair.
  • Tuwaiq Chair.
  • Lazy Troy Chair.
  • Al Rain Mattress.
  • Black One Mattress.
  • Al Mar Bed.
  • Shomut Bed.
  • Cloud Mattress.
• If the publicly advertised price of an eligible product at Inhouse decreases during the guarantee period, the customer is entitled to receive a refund of the price difference.
• The product offered at the lower price must match the purchased product in terms of model, size, specifications, and color where the color affects the price, and must be actually available for purchase.
• Prices are compared between Inhouse showrooms and the official website. If the price decreases through either channel, the guarantee applies regardless of the original purchase channel.
• The guarantee includes public seasonal or temporary promotions announced by Inhouse and available to all customers.
• The price difference is calculated between the net product price paid on the invoice and the lowest eligible price, with all prices compared inclusive of VAT.
• The comparison does not include prices offered by stores or entities that are not affiliated with Inhouse.
• The comparison does not include outlet products, clearance items, display models, opened products, defective products, or products unavailable for purchase.
• The guarantee does not include discounts resulting from personal discount codes, loyalty programs, bank and financing company offers, employee or corporate offers, or bulk purchases.
• The guarantee does not apply to bundles or combined offers where an individual price for the product is not shown on the invoice.
• Delivery, installation, additional service, and financing fees are not included in the calculation of the price difference.
• Prices resulting from an obvious and unauthorized technical or typographical error are not considered eligible prices for comparison, provided that the error is corrected and disclosed.
• To benefit from the guarantee, the invoice holder must provide the invoice or order number and contact Inhouse Customer Service during the guarantee period.
• If the lower price is no longer displayed at the time of submitting the claim, the customer may provide a dated screenshot or an official advertisement issued by Inhouse as proof of the price. The claim will be subject to verification against price records.
• The refund of the price difference will begin within 14 business days from the date the claim is approved. The amount will be returned to the original payment method or transferred to the invoice holder's bank account if this is not possible.
• The refunded amount may take additional time to appear after processing, depending on the procedures of the bank, payment provider, or financing company.
• If the price decreases more than once, the customer is entitled to the price difference down to the lowest eligible price, provided that the total refunded amount does not exceed the difference between the net purchase price and the lowest eligible price.
• The guarantee is exclusively for the invoice holder and cannot be transferred to another person.
• The guarantee does not apply to cancelled orders or products that have been returned.
• If the product is replaced due to a defect or under the product warranty, the Price Drop Guarantee continues based on the date of the original invoice, and a new guarantee period will not begin.
• Inhouse may amend these terms for future purchases only, without affecting customers' rights regarding purchases made before the amendment.
• These terms do not affect the statutory rights granted to consumers under the applicable laws and regulations of the Kingdom of Saudi Arabia.